Practice #7

Quiroz Fernanda.
The same but more cheap                                                                                            

Floor manager                                                                                                               March 22th 2017

Dear Mrs Quiroz

Last wednesday, 7 March, I ordered a computer from your online store (with order refence # FMG0518) and instead of my computer  of apple I received one computer distintc.

Report what happened, they told me that they would recover their mistake in less than one week.

However they did not do it, they told me again but who attended me I spoke to, Merry, was rude and unhelpful. She  said that the item was not in stock,and that she didn¨t know when they would arrive.

Yours please contact me at the above address.

Thank you for attention.

Mrs Texis Lizbeth.